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Dropped Shopping Basket Option
Track... Call... Convert!
If a customer went into your shop and filled a basket full of goods, got to the check out then dropped the basket and walked out, I'm sure you'd want to ask why they hadn't gone through the check out and bought the goods.
If this happens to someone shopping online it's much harder to track them and stop them before they walk out and buy else where.
This has now all changed. We are now able to track the movements of customers who visit your online store and call them instantly if they don't check out or close the browser...
The process is as follows:
A customer goes online looking to purchase products and services. Early in the Check Out process the web site asks for contact details including phone number or membership number. Once the customer is past page one of the check-out process we start to Track their movements on the website.
To make this possible we insert a small amount of code into the web site. If the customer gets to the end of the checkout process and buys no further action is taken. If the customer click's off the site or closes their browser before buying we initiate a call within seconds.
The fact you have them on the phone In seconds dramatically increases the chances of converting the sales, rather than letting them move away and buy elsewhere
Example Call
"Hi Jo, this is Scott calling from Widgets Direct, you've just been on our website and we've noticed you've not completed the checkout process. I was just calling to see whether there was anything I could help with..."
This is quicker than any manual system or any dialer driven process
Track... Call... Convert!
If a customer went into your shop and filled a basket full of goods, got to the check out then dropped the basket and walked out, I'm sure you'd want to ask why they hadn't gone through the check out and bought the goods.
If this happens to someone shopping online it's much harder to track them and stop them before they walk out and buy else where.
This has now all changed. We are now able to track the movements of customers who visit your online store and call them instantly if they don't check out or close the browser...
The process is as follows:
A customer goes online looking to purchase products and services. Early in the Check Out process the web site asks for contact details including phone number or membership number. Once the customer is past page one of the check-out process we start to Track their movements on the website.
To make this possible we insert a small amount of code into the web site. If the customer gets to the end of the checkout process and buys no further action is taken. If the customer click's off the site or closes their browser before buying we initiate a call within seconds.
The fact you have them on the phone In seconds dramatically increases the chances of converting the sales, rather than letting them move away and buy elsewhere
Example Call
"Hi Jo, this is Scott calling from Widgets Direct, you've just been on our website and we've noticed you've not completed the checkout process. I was just calling to see whether there was anything I could help with..."
This is quicker than any manual system or any dialer driven process
