Click to call - Make it easy to speak to your customers
Once you've got them on your website make the most of the opportunity, let Leadcall make an instant call, transforming a website visit into an inbound call within seconds. The perfect click to call solution that connects you to your customer in seconds and give them full visibility of what's happening.
Click-to-Call allows your online visitors to contact you free of charge in a timely manner.
The prospect or customer enters their phone number, and chooses whether to get a call back now, or later.
Leadcall makes two automated calls:
The first into you (customer services, sales, call centre, office, even a mobile phone). Details can be read out using text to speech about the customer, or else screen pops can be utilised.
A second call is to your website visitor on the number they provided. Connected in seconds, fantastic customer experience getting you off to a good start.
Improve your Customer Service by giving the customer the opportunity to ask for help, insert a Call Back button on every page
that will automate a call into a designated advisor or agent anywhere in your organisation. Unlike the majority of implementations, our call back buttons
actually generate a live call within a few seconds. They don't rely on an advisor receiving an email asking them to call a customer just as they're
about to go on lunch or worse still, they're on holiday for two weeks.
Every call is announced to the advisor, or screen pops show the customer's details. They know who they are talking to and what about. Additionally, the customer gets full
visibility of their request. Their screen updates in real time as the call back progresses, try it now by clicking the "Call Me" link above.
All of the above features will be seen as excellent Customer Service and it will dramatically improve the chances of you closing a deal or retaining customers.